QuickBooks Desktop Won’t Send Emails? (Fixes for Email Issues)
If QuickBooks Desktop fails to email invoices, the issue is usually related to email setup, security settings, or software conflicts. Below are the most effective fixes.
🔧 How to Fix QuickBooks Email Issues
✅ Method 1: Check QuickBooks Email Settings
- Go to Edit > Preferences > Send Forms
- Select "My Preferences" and choose an email method:
- QuickBooks Email (default) – Requires Intuit’s email service.
- Web Mail (Gmail, Yahoo, Outlook.com, etc.) – Must enter SMTP details.
- Microsoft Outlook – Only works if Outlook is installed.
- Click OK and try sending again.
✅ Method 2: Reconfigure Web Mail (Gmail, Yahoo, Outlook, etc.)
If using Gmail, Yahoo, or another SMTP service, follow these steps:
For Gmail:
- Enable "Less Secure Apps" (if using a personal Gmail account)
- Go to
- Turn on "Less secure app access" (if available).
- (Note: Google may require an App Password if 2FA is enabled.)
- Enter SMTP Settings in QuickBooks:
- Outgoing Mail Server (SMTP): smtp.gmail.com
- Port: 465 (SSL) or 587 (TLS)
- Username: Your full Gmail address
- Password: Your Gmail password (or App Password if 2FA is on)
For Outlook.com/Hotmail:
- SMTP Server: smtp.office365.com
- Port: 587 (TLS)
- Username: Your full Outlook email
- Password: Your Outlook password
For Yahoo:
- SMTP Server: smtp.mail.yahoo.com
- Port: 465 (SSL) or 587 (TLS)
- Username: Your full Yahoo email
- Password: Your Yahoo password (or App Password if 2FA is on)
✅ Method 3: Fix QuickBooks Email (Intuit’s Default Email)
If using QuickBooks Email (Intuit’s default service), try:
- Go to Edit > Preferences > Send Forms > My Preferences
- Select QuickBooks Email and click OK.
- Test email by sending an invoice to yourself.
- If it fails, reauthorize your email:
- Go to Company > QuickBooks Email > Manage QuickBooks Email
- Re-enter your email and password.
✅ Method 4: Repair QuickBooks Installation
If emails still fail:
- Open QuickBooks Tool Hub (Download Install Diagnostic Tool
- Run the tool and restart QuickBooks.
✅ Method 5: Disable Antivirus/Firewall Temporarily
- Some security software blocks QuickBooks from sending emails.
- Temporarily disable your antivirus/firewall and test again.
✅ Method 6: Update QuickBooks & Windowshttps://listen.tidal.com/playlist/eb7f338e-3a8c-4b2b-bac7-11cfd44f5239
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- Update QuickBooks: Help > Update QuickBooks Desktop
- Update Windows: Check for Windows updates in Settings.
🚨 Still Not Working? Try These Advanced Fixes
🔹 Create a New Windows User Profile (Corrupted profiles can break email).
🔹 Reset QuickBooks Email Settings (Delete QBRegistration.dat file).
🔹 Contact QuickBooks Support if all else fails.
💡 Prevent Future Email Issues
✔ Use an App Password if you have 2FA enabled.
✔ Keep QuickBooks & email settings updated.
✔ Use a wired connection (Ethernet) if on Wi-Fi.
Did this solve your email issue? If not, let me know what error you're seeing, and I’ll help further! 📧🚀
